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Managed Backup Service
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Standby servers
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Automated Recovery
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| Completely managed backup solution specifically tuned to meet the demands of today's extreme data growth |
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| On-demand capacity increases available |
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| Backup Service includes all service and support from the DS-Client software on your location up through DS-System vault availability |
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| 7 x 24 Vault monitoring and availability management |
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| Leverage our investment in BlueArc high performance NAS. BlueArc is by far the best storage platform for Asigra installations |
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| Remote backup service includes clustered storage with near real time replication for data redundancy. This is the backup of your backup |
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| All the bandwidth necessary to meet today’s backup and restore needs as well as future growth |
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| Data vault support, we monitor and manage the online vault and its data using our best practices. |
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| We ensure the overall health of the vault with strict management of the vault's autonomic healing processes processes |
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| Provision all new DS-Clients |
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| Manage autonomic healing processes |
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| Implement and manage controlled DS-System version upgrades |
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| Implement and manage Asigra hot fixes |
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| Manage all DS-System maintenance windows and notifications |
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| Concierge DS-Client support, we will correct DS-Client issues many times without even involving your team in the processes |
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| Dedicated backup specialist specifically assigned to your account |
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| Backup set monitoring |
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| Quarterly account consultation |
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| Preferred Client Discount of 25% on after hours 24 x 7 hourly support |
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| Upgrade to unlimited standard support incidences |
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| DS-Client software controlled upgrade service |
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| One-on-one, on the job Asigra DS-Client software remote training 4 hours included |
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